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Business Efficiency
Remote Managed Services
Whether your environment consists of desktops,
notebooks, handhelds, or servers --or a combination
of these-- itaba3 solutions can
help you maximise your time and money savings in
support of these resources.
itaba3 solutions make it easy to
manage these devices by leveraging internet
technologies between our helpdesk and your office
for highly effective communication.
itaba3 reduces the cost and
complexity of tracking, supporting, and maintaining
your corporate assets, including desktops,
notebooks, servers, and handheld devices.
itaba3 offers its customers a
unique approach to IT lifecycle management with its
modular, integrated solutions for client and mobile
management, asset management, and server management.
Technology support
Reducing the
cost of IT support and software license / hardware
tracking is a key factor in all businesses. Letting
computers and software intelligence perform manual
tasks normally performed by onsite engineers. This
directly reduces the costs and human errors. Using
the latest proven technology and automation
techniques, we reduce the total man hours and
therefore reduce the cost of your IT support.
itaba3 Remote
Managed Service: some examples of where you can save
costs:-
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Project example: @
2am, switch on, backup, install new software, test
it and then switch off again an entire
floor/building/state of PCs, overnight without a
single onsite engineer.
·
Provide your
accounts team with a complete asset list of software
(including license keys) and hardware (down to
serial numbers on the processor and which slot the
memory sticks are in), instantly online. Without
setting up a project and visiting each PC.
·
Start an automated
fault discovery process when a device fails. Then,
after the basic testing fails, escalate to an onsite
engineer.
·
Add a software
upgrade, urgently install security hot-fixes or
service pack to only the machines that are missing
it without a single onsite engineer.
·
Remote control any
machine on a managed network to provide user
support.
·
Move users
overnight. Take a user’s personal settings
(favourites, screensavers, etc.) and backup all
their files from the old PC while setting up their
new PC with the required software (MS Office, MYOB,
etc..). Then, transfer these to a new computer and
test them before rebuilding the old computer for a
new user starting the next morning. Without a single
onsite engineer.
·
Stop a user or
group from running games/other applications between
8am - 6pm.
·
Send an alert the
instant someone moves or removes hardware/software.
·
Recover a PC with
all it’s setting the same day.
contact an itaba3
consultant now on 1300
666 708 for your no obligation discussion about
what Remote Managed Services can do
for your Business.
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